In short
IHG Brands procures FF&E for branded residences and serviced apartments: furnished-unit packages, amenity areas and show apartments, delivered to the hotel brand’s standards and the developer’s handover programme.
Each unit type is specified once, approved with a mock-up, then produced, delivered and installed in phases that follow the building’s handover sequence.
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| Topic | What to know |
|---|---|
| Scope | Furnished-unit packages by unit type, lobby and amenity FF&E, show apartments, decorative lighting, art and accessories. |
| Standards | The hotel brand’s residential standards and the developer’s specification. |
| Delivery | Phased by tower, floor and handover batch, with unit-by-unit snagging. |
| What to send | Unit-type layouts, FF&E schedule or BOQ, brand standards and handover programme. |
Why branded residences need their own FF&E approach
The Middle East is one of the fastest-growing branded-residence markets: Knight Frank puts the region at about a quarter of the global branded-residence pipeline, and Savills counts 87 schemes in Dubai’s pipeline alone. Each scheme combines hotel-grade standards with residential handovers to individual buyers.
That mix changes procurement: unit types repeat like a hotel, but every unit is handed to an owner who inspects it, so finish quality, snagging and documentation per unit matter more than in a hotel.
| Topic | Hotel | Branded residence |
|---|---|---|
| Approvals | Operator | Brand, developer and sometimes the buyer (upgrade options) |
| Handover | One opening date | Phased by tower and batch |
| Inspection | Operator snagging | Unit-by-unit buyer handover |
| After-sales | Operator maintenance | Warranty claims from individual owners |
Sources: Knight Frank Global Branded Residence Survey 2025; Savills Branded Residences Middle East 2025.
How the procurement runs
- 01
Scope and documents
Review of the FF&E schedule, BOQ, drawings and specifications, and agreement on what is in scope: supply only, supply and install, or full procurement management.
- 02
Sourcing and bid comparison
Specified items are priced as drawn; where an alternative is needed, like-for-like options are presented side by side for the designer to approve. No substitutions without written approval.
- 03
Submittals and samples
Shop drawings, finish samples and material data are issued for approval and every decision is logged, so the approval trail is clear for the owner, operator and designer.
- 04
Production and QC
Production is tracked against the programme, with inspections before shipment against the approved samples and specifications.
- 05
Logistics and customs
Packing, consolidation, freight, customs documentation and delivery are sequenced floor by floor to match site readiness.
- 06
Installation and handover
Placement, snagging, warranties and as-supplied documentation are handed over so the operator can open on time.
Frequently asked questions
Do you supply furnished-unit packages for branded residences?
Yes. FF&E is specified per unit type, approved with a mock-up or show apartment, then delivered and installed in phases that follow the handover programme.
Can you work to a hotel brand’s residential standards?
Yes. The brand’s standards and the developer’s specification are the reference for every submittal and inspection.
Do you deliver branded-residence FF&E in Saudi Arabia?
Yes. Saudi projects are managed from Dubai, with consolidation before the border and the required conformity documents.
How are warranty claims handled after handover?
Warranty terms and as-supplied documentation are handed over per unit, so claims can be traced to the item, supplier and delivery.
Share your FF&E schedule or BOQ
Send drawings, a BOQ or a brief. The Dubai team replies with scope, programme and next steps. Monday to Saturday, 9:00 am to 7:00 pm (Gulf Standard Time). Closed on Sunday.