Our Commitment to Your Privacy

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact details (email, phone number, company name)
• Project information (type, location, budget, timeline)
• Communication preferences
• BOQ (Bill of Quantities) documents you upload
• Messages sent through our AI Assistant or contact forms

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on pages
• Scroll depth and interaction patterns
• Referral source (how you found us)

We use the collected information to:

• Respond to your inquiries and provide requested services
• Process and manage your project requirements
• Generate risk assessments and procurement recommendations
• Improve our website and services
• Send relevant updates about your project or our services (with consent)
• Analyze website usage patterns to enhance user experience
• Comply with legal obligations

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for website functionality, including session management and security.

Analytics Cookies

We use Google Analytics, Hotjar, and similar tools to understand how visitors interact with our website. This helps us improve our content and user experience.

Marketing Cookies

We use pixels from Google Ads, Meta (Facebook), and LinkedIn to:

• Show you relevant advertisements on other platforms
• Measure the effectiveness of our marketing campaigns
• Create custom audiences for targeted advertising

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our website and services
• Business Partners: Vendors and suppliers involved in fulfilling your project (with your consent)
• Legal Requirements: When required by law or to protect our legal rights

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at privacy@ihgbrands.com.

7. International Data Transfers

As a Dubai-based company serving international clients, your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related information may be retained for up to 7 years for legal and compliance purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.