Terms & Conditions

IHG Brands provides FF&E (Furniture, Fixtures & Equipment) procurement and delivery services, including:

• Strategic sourcing and procurement coordination
• Quality control and inspection services
• Logistics and delivery management
• Project documentation and reporting
• Risk assessment and diagnostic tools
• AI-powered consultation services

2. Use of Website and Tools

2.1 Account and Access

Certain features of our website may require you to provide information or create an account. You agree to provide accurate, current, and complete information.

2.2 Online Tools

Our website offers various tools including the Risk Diagnostic, Project Calculator, and AI Assistant. These tools provide estimates and recommendations based on the information you provide. Results are for informational purposes only and do not constitute professional advice or a binding quote.

2.3 Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose
• Upload malicious files or code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Scrape or harvest data without permission
• Impersonate any person or entity

3. Service Engagement

3.1 Quotations

All quotations provided are valid for 30 days unless otherwise specified. Quotations are subject to change based on final specifications, market conditions, and vendor availability.

3.2 Project Agreements

Formal engagement of IHG Brands services requires a signed Project Agreement that outlines scope, timeline, pricing, and specific terms for your project. These Terms supplement but do not replace the specific terms of any Project Agreement.

3.3 Confidentiality

We treat all client information as confidential. Non-Disclosure Agreements (NDAs) are available upon request for sensitive projects. Vendor identities and pricing structures are disclosed only as required for project execution.

4. Intellectual Property

4.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of IHG Brands or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4.2 Your Content

By submitting information, documents, or other content to us, you grant IHG Brands a non-exclusive license to use such content for the purpose of providing our services. You represent that you have the right to share such content.

5.1 Website Disclaimer

Our website and online tools are provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

5.2 Service Disclaimer

While we strive for excellence in all projects, certain factors beyond our control (including supplier delays, shipping disruptions, and customs procedures) may affect delivery timelines. Specific warranties and guarantees are provided in individual Project Agreements.

5.3 Limitation of Liability

To the maximum extent permitted by law, IHG Brands shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your interactions with third-party sites are governed by their respective terms and policies.

7. Indemnification

You agree to indemnify and hold harmless IHG Brands, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or services, or your violation of these Terms.

8. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Arbitration in Dubai, UAE, if mediation fails

9. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our website or services after any modifications constitutes acceptance of the updated Terms.

10. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.