In short
A hospitality procurement company buys and delivers a hotel’s FF&E and OS&E for the owner or contractor: it sources suppliers, manages approvals, checks quality, ships, clears customs and installs, so the hotel opens on time and to the operator’s standards.
The right choice depends on the contract model you need, the company’s documentation discipline, and its ability to deliver in the countries where your project is.
WhatsApp +971 55 576 1931Three common procurement models
| Model | How it works | Suits |
|---|---|---|
| Purchasing agent | Buys on the owner’s behalf for a fee; the owner holds the supplier contracts. | Owners who want full cost visibility and have an in-house team. |
| Supply and install | One company supplies and installs the FF&E package for an agreed price. | Projects that want one contract and one point of responsibility. |
| Procurement management | Manages the whole process, from specification review to handover, with documented approvals. | Hotels, villas and multi-country projects with many suppliers. |
Checklist: questions to ask before appointing one
- Who is accountable from order to handover: one team or several?
- How are substitutions controlled? Is designer approval in writing?
- Can they show an approval log and submittal register from a past project?
- How is quality checked before shipment, and against what?
- Which countries can they deliver to, and how are customs documents handled?
- How are deliveries sequenced with site readiness?
- What happens after handover: warranties, spares, re-orders?
- Can they show real projects, with photos, scope and location?
Where IHG Brands fits
IHG Brands is a Dubai-based FF&E procurement company for hotels, villas, F&B, retail and commercial projects, with 150+ projects delivered, 98% on-time delivery and 15+ years of experience. We execute approved designs: no unauthorised substitutions, every submittal tracked and every approval logged, with one point of contact from specification to handover.
IHG Brands (IHG Brands Lighting LLC) is an independent FF&E procurement company in Dubai and is not affiliated with IHG Hotels & Resorts.
Frequently asked questions
What does a hospitality procurement company do?
It buys and delivers a hotel’s FF&E and OS&E: sourcing, approvals, quality checks, logistics, customs and installation, so the property opens on time and to the operator’s standards.
Is a procurement company cheaper than buying direct?
Not always on unit price, but it reduces the cost of late deliveries, rework and unapproved substitutions, and it consolidates many suppliers into one programme.
When should a procurement company be appointed?
Ideally once the FF&E design is approved and before pricing, so long-lead items can be ordered early and the schedule reviewed for gaps.
Is IHG Brands part of IHG Hotels & Resorts?
No. IHG Brands (IHG Brands Lighting LLC) is an independent FF&E procurement company in Dubai and is not affiliated with IHG Hotels & Resorts.
Share your FF&E schedule or BOQ
Send drawings, a BOQ or a brief. The Dubai team replies with scope, programme and next steps. Monday to Saturday, 9:00 am to 7:00 pm (Gulf Standard Time). Closed on Sunday.